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Supply Chain · Profile from Supply Chain Research Companion

Peloton

Peloton Interactive, Inc., of New York — the connected-fitness company founded in 2012 by John Foley and four co-founders that sells bikes, treadmills and rowers with touchscreens and a monthly subscription to live and on-demand classes. Listed on Nasdaq since Sep 2019 (PTON), it rode the 2020 lockdowns to weeks-long delivery waits, bought the commercial fitness-equipment maker Precor (2021, ~$420m) and announced a ~$400m US factory in Ohio — then, as gyms reopened, recalled its Tread+ treadmill (5 May 2021) after a child's death, abandoned the factory, exited in-house manufacturing for a Taiwanese contract manufacturer (Rexon, Jul 2022), took $611.3m of FY2022 restructuring charges (including $373.8m of asset write-downs and $40.3m of impairment on Peloton Output Park) and reported a −98.1% connected-fitness gross margin in Q4 FY2022 (filings; blueprint Shared facts B3). Under CEO Peter Stern (from Jan 2025) it reported its first full-year profit in FY2026 (to 30 Jun 2026): revenue $2,446.0m, net income $63.2m (vs a $118.9m loss), with paid connected-fitness subscriptions down 8.8% to 2.553m, and guided FY2027 revenue lower at $2.3–2.4bn (company release, 6 Aug 2026). Its story is the flow-equation factor of capital matched to the cycle — and the book's example of the bullwhip inside one company: a temporary demand surge read as permanent, met with capacity and inventory bought at the peak.

At a glance

Founded
2012, New York, by John Foley (CEO to Feb 2022), Tom Cortese, Hisao Kushi, Graham Stanton and Yony Feng (from memory, verify list)
Headquarters
New York, New York
Ownership / structure
Public since 26 Sep 2019 (Nasdaq: PTON; date from memory, verify); dual-class shares at IPO (Class B high-vote converted later, verify)
Leadership (2026)
Peter Stern, president and CEO since 1 Jan 2025 (ex-Ford Integrated Services, ex-Apple services, verify); previous CEOs John Foley (2012–Feb 2022), Barry McCarthy (Feb 2022–May 2024), interim co-CEOs Karen Boone and Chris Bruzzo (May–Dec 2024)
Segments
Connected Fitness Products (hardware: Bike, Bike+, Tread, Tread+, Row, Guide; Precor commercial equipment) and Subscription (All-Access/connected-fitness and app memberships) (company)
Scale
Ending paid connected-fitness subscriptions 2.553m (30 Jun 2026; −247,000, −8.8% y/y); Q4 FY2026 net churn 2.2%; employees >2,600 at 30 Jun 2025 (reported)
Financials
FY2026: revenue $2,446.0m; net income $63.2m (FY2025: net loss $118.9m); adjusted EBITDA ~$468m (reported, verify). FY2027 guidance: revenue $2.3–2.4bn, gross margin ~54%, adjusted EBITDA $475–525m, free cash flow ≥$350m; Q1 FY2027 revenue $545–565m, results due 5 Nov 2026 (company)
Signature moves (incl. failures)
Founding and the connected bike (2012–14); IPO (2019); Precor (2021); Tread+ recall (2021, failure); Ohio Output Park announced and abandoned (2021–22, failure); CEO change and cost reset (Feb 2022); exit from in-house manufacturing and write-downs (Jul 2022, failure); seat-post recall of ~2.2m bikes (May 2023, failure); the Stern turnaround and first annual profit (2025–26)

9 strategic moves analysed

Each one gets a full strategy file in the companion: context, the decision, the financing, what happened, and the lesson.

  1. 2012

    Founding and the Connected Bike

    Founding

  2. 2019

    IPO on Nasdaq

    IPO

  3. 2021

    Ohio Output Park Announced and Abandoned

    Network build (factory) — failure

  4. 2021

    Precor Acquisition

    Acquisition / network build (manufacturing capacity)

  5. 2021

    Tread Plus Recall

    Safety incident / regulatory action / product recall (failure)

  6. 2022

    CEO Change and Cost Reset

    Restructuring / leadership change

  7. 2022

    Exit from In House Manufacturing

    Sourcing shift (outsourcing to a contract manufacturer) / restructuring and write-downs (failure)

  8. 2023

    Bike Seat Post Recall

    Safety incident / product recall

  9. 2025

    Stern Turnaround and First Annual Profit

    Restructuring / leadership change / strategy pivot